June 29, 2005

My website is still down

This is day 3 of my wait for customer support from my web host. I'll readily admit the problem is most likely "operator error", but I fail to understand why my host (who accepts my money every month) has not contacted me to help fix the problem.

I've attempted to upload the site again, to no avail. I've attempted to locate my site, to no avail. It is as if it just vaporized.

Is there a host out there in cyberspace that knows what good customer service/customer support is? I'm ready to take my small business down the road IF such an animal exists.

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